Cellular Sunset

Cellular 3G/4G Sunset

What you need to know about the upcoming 3G & 4G Network Sunset

It's time to move forward to LTE & 5G networks and say goodbye to 3G & 4G!

What is happening?

In the coming months, cellular companies will shut down the older 3G/4G network to free up resources for the more-advanced LTE network. Currently, your alarm system may still be using the 3G/4G network to transmit alarm signals to our Central Monitoring Station. While 3G/4G was the state-of-the-art network when some of our customer's equipment was installed, the FCC is now allowing cellular carriers to shut down the 3G/4G network by 2022. After that, the 3G/4G network will no longer be supported by cellular carriers and your alarm system will not be able to communicate unless you update your alarm communicator.

Why is it happening?

Cellular networks have undergone a steady evolution since the 1980s. By ending 3G/4G services, cellular carriers are able to repurpose limited network resources to the newer LTE and 5G networks.

Is cellular still a good option?

While we offer a number of communication technologies, cellular is one of the most effective, secure and reliable. With more and more people canceling their land-line phone service, cellular communication has become the standard in the alarm industry. Of course, we would be happy to discuss alternatives with you.

Will cellular technology change again?

The current LTE network will be the standard for the foreseeable future. But since technology advances rapidly, it’s likely that cellular networks will evolve to new technology in the future. At that time, LTE communicators will likely need to be upgraded to keep pace. However cellular companies have committed to supporting the LTE network for the next 10 years.

Why not upgrade to the 5G network?

While the 5G network promises many advantages, it’s not ready for widespread consumer use. A few cities have seen the introduction of the 5G network, but these are limited cases. It will likely be several years before 5G networks are widely available.

What do I need to do?

We can let you know if your system will be affected by the 3G/4G Sunset. You're welcome to call us directly and we’ll be able to assist you.

★★★★★

My security system alarmed in the middle of the night for the second time in a few weeks without evidence of forced entry. Before I could even get around to calling California Safety in the morning to ask for it to be looked at, a very professional and competent gentleman arrived at my office and resolved the problem. Awesome service!

- Dan L.

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★★★★★

After starting our new business and not having the best service time after time with local services, this company was an amazing surprise. Stuart gave us such an honest assessment of our needs and really saved us money in letting us know what services we didn't really need.
The support after the alarm signup has been stellar as well. They have been so patient with us with our endless questions!
I wish I could give Cal Safety 10 stars!

- Tessa F.

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★★★★★

I have used this company for years and always had fast service whenever we needed someone to show up onsite to do a repair or add new equipment or service. Plus, their pricing seems to be very competitive compared to what I have heard the other franchise places in town charge that my friends or family use.

- Mr. Saucy A.

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★★★★★

I needed a system installed in our company service truck parking lot. People were coming over the fence, or cutting through it, so we needed something. One of the California Safety Represitives came out and took a look at our location. He recommended using visual verification for alarms. That way, when an alarm goes off, their 24 hour operators can see exactly what set the alarm off. They can also help law enforcement get to the exact location where these bad guys are. We went with their system. After 2 arrest and 2 convections, we have no longer had any trouble with people stealing tools, gas, batteries and anything / everything that wasn’t bolted down. Thank you California Safety for you professional and amazing response to our alarms and needs. 5 Stars!!

- Ashton K.

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